Our Refund Policy
At Mr. Noor, we aim to ensure customer satisfaction with every purchase. If you are not completely satisfied with your purchase, we're here to help.
Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
- The item must be unused and in the same condition that you received it.
- The item must be returned in its original packaging.
- The request for a refund must be made within 15 days of the purchase date.
- A valid proof of purchase (e.g., receipt or order confirmation) must be provided.
Non-Refundable Items
Certain items are non-refundable, including:
- Gift cards
- Downloaded software products
- Customized or personalized items
Refund Process
Once we receive your returned item, our team will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Late or Missing Refunds
If you haven't received your refund yet:
- Check your bank account or payment method again.
- Contact your bank or credit card company. It may take some time before your refund is officially posted.
- If you've done all of this and still have not received your refund, please contact us at contact@mrnoor.in.
Contact Us
If you have any questions about our Refund Policy, please reach out to us:
Email: contact@mrnoor.in
Phone: +91-7557003853